| About Us Tulip toys is an exclusively on-line wooden toy shop, which is based in the UK / England and specialises in a select range of wooden toys, wooden children's gifts, wooden dolls houses and wooden trains. Our range of wooden toys includes a wooden dolls house, building bricks, train sets (Brio compatible), a rocking horse and other traditional wooden toys. We have selected over fifty toys for you and your children to choose from, which we feel will provide fun, enjoyment and educational play for your child. Our philosophy is to offer the highest levels of customer service and product quality which overall represents excellent value for money. All our toys are CE marked. Toys sold within the European Union should bear this mark. It shows that the toy meets the safety standards that are required by European and British law. Tulip International Ltd. are members of 'Which Web Traders' an organisation which represents high standards in e-commerce and we fully endorse its principles of consumer protection.We hope you enjoy browsing through our web site and please remember we are constantly reviewing our range of wooden toys and gifts, so come back soon. |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card and switch payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.You may send your credit card details via snail mail or over the Internet. |
| Shipping And Handling £3.95 will be charged for postage+packaging for any order irrespective of value, quantity or weight - this applies to anywhere within the UK.Delivery to areas outside the UK cost: Republic of Ireland £10, Europe £30, USA £40 and Rest of World £75. These prices are subject to change but will be confirmed before despatch. |
| Delivery Schedule All UK deliveries are made by two day carrier. E.g. First Class Post, TNT, Parcel Force, ANC and UPS We aim to despatch all goods within 7 working days, but in most cases, goods are despached within a few working days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Due to our size as a family run business we do not charge VAT. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee If you are not 100% happy with a product you have purchased from us please either return it (See retuns Policy) or contact us to discuss your problem. |
| Reaching Us Tulip Toys - No1 for Wooden Toys are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sale [at] tuliptoys [dot] co [dot] uk.Our Contact details:Tulip Toys - No1 for Wooden Toys20 Melbourne Av Dronfield Woodhouse Sheffield England S18 8YW United KingdomFax: Email: sale [at] tuliptoys [dot] co [dot] uk Note: As we are a very small company all enquires prior to purchasing should be made via e mail. Once an order is placed our telephone number is issued with your order confirmation, so you can then make direct contact if you have any queries. This is due to a significant number of nuisance calls in recent times. |
| Privacy Policy Tulip Toys - No1 for Wooden Toys do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy We appreciate, from time to time, our customers will place orders they subsequently wish to cancel. All we ask you to do is contact Tulip International within 7 days of receipt of order stating your order ref number, name and address. We will then either issue you a refund or an exchanged item of the same value, which ever you prefer. All we ask you to do is pay for the postage. Refunds will be issued immediately but may take upto 30 days to process. For your added protection, we advise obtaining proof of postage from the post office when you return the goods as we cannot be responsible for goods that fail to reach us. Unfortunately, we cannot refund or exchange used or customer damaged items. Returned items must be in their original packingNon of the above terms and coniditions affect the customer's statutory rights. Uk law applies to any business conducted via this web site. |
Untitled Document©2006 Tulip International Ltd. Registered in (UK), No 4065862. |
